Rethink Social Engagement: 

Build Personalized Consumer Experiences at Scale

 
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Greater Expectations for Customer Service

 
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Social Engagement Objectives

 

 
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Deliver on the demand for speed and ease of access to information and services

 
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Meet the growing desire for customized user experiences

 
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Transform a one-time transaction into a conversational relationship

 
 

RozieAI for Social Engagement

RozieAI integrates with existing social media and customer service operations to provide seamless connectivity to live agent support.

 
 
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Omni-Channel Support

We want to showcase organizations to be accessible on the platforms and channels preferred by their consumers.

 
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Advanced Natural Language Processing

We will automate the accurate interpretation of consumers’ intentions, allowing organizations to scale social engagement offerings.

 
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Intelligent Response

We will enable organizations to deliver personalized service with reasoned analysis and a brand-specific tone, highlighting the receptivity to consumers’ needs and demands.