Rethink Social Engagement:
Build Personalized Consumer Experiences at Scale
Greater Expectations for Customer Service
Social Engagement Objectives
Deliver on the demand for speed and ease of access to information and services
Meet the growing desire for customized user experiences
Transform a one-time transaction into a conversational relationship
RozieAI for Social Engagement
RozieAI integrates with existing social media and customer service operations to provide seamless connectivity to live agent support.
We want to showcase organizations to be accessible on the platforms and channels preferred by their consumers.
Advanced Natural Language Processing
We will automate the accurate interpretation of consumers’ intentions, allowing organizations to scale social engagement offerings.
We will enable organizations to deliver personalized service with reasoned analysis and a brand-specific tone, highlighting the receptivity to consumers’ needs and demands.