Colloquial language is ultimately the most natural form of human communication.
Computing technology has been on a journey to enable increasingly simple input methods, from the keyboard and mouse duo, to the current landscape of touch and voice. Our technology is built on robust Natural Language Processing and Deep Learning algorithms to achieve Natural Language Understanding of the written and spoken word. We recognize the challenge of identifying consumer desires to deliver satisfying and exemplary service experiences. By understanding the customer voice, we aim to empower organizations to respond effectively and engage proactively.